Resolved Ended: 14:20 EDT - 30 October 2024
Degraded Performance - Coverage Reports
Users are experiencing a delay in adding articles to new and existing Coverage Reports. Our team is working on the fix now.
Resolved Ended: 14:12 EDT - 30 October 2024
Muck Rack Site Is Down
We're investigating this issue now.
Resolved Ended: 21:46 EDT - 24 October 2024
Delays In Coverage Reports Populating
We're experiencing degraded performance with Coverage Reports populating. Our team is working on the fix now.
Resolved Ended: 19:56 EDT - 24 October 2024
Muck Rack Website Degraded Performance
We're experiencing degraded performance across the website. Our team is investigating this issue now.
Resolved Ended: 18:40 EDT - 24 October 2024
Delay In SMS Messages
Our SMS vendor is experiencing an incident which is impacting users who have AT&T or Verizon network. This will cause a delay in receiving SMS messages f...
Resolved Ended: 18:22 EDT - 23 October 2024
Users Are Unable To Use PressPal
Resolved Ended: 17:09 EDT - 22 October 2024
Degraded Performance - Muck Rack Website
We're investigating this issue now
Resolved Ended: 14:51 EDT - 22 October 2024
Degraded Performance - Pitching
We're seeing a delay in Pitches sending. We're investigating this issue now.
Resolved Ended: 13:40 EDT - 21 October 2024
Users Unable To Access Muck Rack Academy
Our vendor is experiencing an incident which is impacting Muck Rack Academy. We'll closely follow the incident and share updates as we receive them.
Complete Ended: 06:30 EDT - 19 October 2024
Database Maintenance
There will be scheduled database maintenance during this time. System performance will be degraded. Thank you in advance for your patience.
Resolved Ended: 19:29 EDT - 17 October 2024
Delay In Adding People To Media Lists
Resolved Ended: 10:16 EDT - 17 October 2024
Delay In Content Appearing In Search
We're experiencing degraded performance with new content appearing in Search. Our team has identified the problem and are working on the fix now.
We are implementing a possible fix now. Thank you for your patience.
Resolved Ended: 17:00 EDT - 16 October 2024
Delays In Adding People To Media Lists
Resolved Ended: 22:24 EDT - 15 October 2024
Unable To Export Media Lists
We've identified the root cause and are implementing the fix now.
Resolved Ended: 11:25 EDT - 15 October 2024
Media List Creation Delay
We're experiecing a delay with adding people to Media Lists. Our team is working on the fix now.
Resolved Ended: 13:08 EDT - 10 October 2024
Users Unable To Export Most Dashboard Widgets
Resolved Ended: 11:39 EDT - 9 October 2024
Degraded Performance - Alerts Sending
We're noticing that some Alerts did not send this morning. Our team is investigating the root cause now and reaching out to our vendor for addtional support.
Resolved Ended: 16:19 EDT - 8 October 2024
Degraded Performance - Media Lists
We're experiencing degraded performance with adding people to Media Lists. The Media Lists will populate, but will be delayed.
Resolved Ended: 11:29 EDT - 8 October 2024
Some Users Are Unable to Reconnect Email To Send Pitches
Our Pitch sender vendor has an active incident which is impacting email connections. Please reach out to our Customer Support team who can help unblock you.
Resolved Ended: 10:56 EDT - 8 October 2024
Users Experiencing Site Slowness
We're experiencing degraded performance across the site. Our team is investigating this issue now.
Resolved Ended: 10:49 EDT - 8 October 2024
Delay in Media Lists Populating
Resolved Ended: 17:12 EDT - 7 October 2024
Users Are Unable To Export Media Lists
Resolved Ended: 11:36 EDT - 4 October 2024
Delay In New Content Populating In Search
We're experiencing a delay in new content appearing in Search. Our team has identified the root cause. We're working on the fix now. Thank you for your patie...
Resolved Ended: 21:09 EDT - 2 October 2024
Users Are Unable To Export Coverage Reports
Complete Ended: 20:45 EDT - 1 October 2024
Coverage Reports
We'll be having scheduled maintenance during this time. You may experience a delay in articles appearing when updating Coverage Reports.