April 2023

27 April 2023

Resolved Ended:

Degraded Performance - Adding Articles To Existing Coverage Reports

Uptime Impact: 1 hour, 20 minutes, and 33 seconds

We are experiencing degraded performance when adding articles to already created coverage reports. This issue seems to be inconsistent and the team is invest...

Muck Rack Features
View notice →

Resolved Ended:

Delays with Timed Alerts

Uptime Impact: 7 minutes and 55 seconds

We're currently experiencing delays with customers receiving alerts. The team is investigating this issue now.

Muck Rack Features
View notice →

26 April 2023

Resolved Ended:

We're currently experiencing degraded performance

Uptime Impact: 17 minutes and 22 seconds

We're currently experiencing degraded performance across the site which may impact site load times. The team is investigating the issue now.

Muck Rack Website
View notice →
6 Days without incident

19 April 2023

Resolved Ended:

Duplicate Grouping - Degraded Performance

Uptime Impact: 9 hours, 34 minutes, and 44 seconds

We're currently experiencing performance issues with the Duplicate Grouping feature. Our team is investigating the root cause now. This can cause extra artic...

Muck Rack Features
View notice →
5 Days without incident

13 April 2023

Resolved Ended:

Increased Exchange Server Errors - Degraded Performance

Uptime Impact: 5 hours, 15 minutes, and 20 seconds

We are currently experiencing degraded performance around Pitch sending due to Exchange Server error messages from Nylas. We will share updates here as we re...

Muck Rack Features
View notice →