Delay In SMS Messages

Uptime Impact: 3 hours, 7 minutes, and 39 seconds
Resolved
Resolved

Our SMS vendor has fixed the issue and is seeing positive recovery. Thanks for your patience.

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Updated

Our vendor is continuing to work on the incident. If you are experiencing this problem, please message our Customer Support team who can help unblock you.

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Identified

Our SMS vendor is experiencing an incident which is impacting users who have AT&T or Verizon network. This will cause a delay in receiving SMS messages for setting up 2FA. If you are experiencing this problem, please message our Customer Support team who can help unblock you. We will closely monitor this incident on our end.

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Began at:

Affected components
  • Muck Rack Features
    • Other Features