Degraded Performance - Pitching

Uptime Impact: 2 hours, 52 minutes, and 21 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We are starting to see improvements with Pitching. Please note we are still working through the backlog, but Pitches are sending at a faster rate. We will continue to monitor this issue on our end.

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Identified

We've implemented some changes and are beginning to process the pitches that are backed up. We will share a note once this queue has dropped to manageable numbers.

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Updated

We're still investigating this issue. Please note that this is our highest priority and are all hands on deck trying to fix the root cause.

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Updated

We're still actively investing this issue. Thank you for your patience.

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Updated

The team is still investigating the root cause. Stand by for additional updates.

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Investigating

We're currently experiencing performance issues with Pitching. Our team is actively investigating this issue.

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Began at:

Affected components
  • Muck Rack Features
    • Pitching