Unable To Send Pitches - Google Users

Uptime Impact: 1 hour, 3 minutes, and 45 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Our email provider has fixed the issue for Google users. We have confirmed that errors are decreasing and will closely monitor this on our end.

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Updated

We've received an update that this issue is only impacting users Google services.

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Identified

We've confirmed the issue is stemming from our email provider. They are actively investigating the root cause and will share updates with us accordingly. We are hoping to get an ETA on fix soon.

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Investigating

We're experiencing performence issues with sending Pitches. This issue is stemming from our email provider. We are in direct contact with them and monitoring their incident.

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Began at:

Affected components
  • Muck Rack Features
    • Pitching