Delays In SMS Messaging

Uptime Impact: 1 hour, 46 minutes, and 56 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

Our SMS vendor is experiencing an incident which is impacting users who have T-Mobile. This will cause a delay in receiving SMS messages for setting up 2FA. If you are experiencing this problem, please message our Customer Support team who can help unblock you. We will closely monitor this incident on our end.

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Began at:

Affected components
  • Muck Rack Features
    • Other Features