Delays in New Content Appearing in Muck Rack

Uptime Impact: 7 hours, 11 minutes, and 22 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The backfill is now complete. Our system is processing the data and making it available to you. This will take time, but you will begin to see updated content soon.

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Updated

Backfill is still in progress. We will share an update once it's complete.

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Updated

We have started to backfill data to ensure no content has been lost during this incident.

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Updated

Our team is heads down working on this issue. We have no new updates to share at this time. Please stand by.

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Updated

We are continuing efforts on getting content specific functionality back to a stable place. Please stand by for additional updates.

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Updated

Rollback has started. We should start to see improvements shortly.

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Identified

We are planning to rollback the updates from the maintenance window earlier today. We will share an update once this has started.

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Investigating

We're experiencing delays in new content appearing in Muck Rack after our maintenance window. The team is investigating this issue now.

Please note specific features may not function at the moment including submitting new links to Who Share My Link (WSML) and importing portfolio items, alerts won't fire, and search won't have new content.

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Began at:

Affected components
  • Muck Rack Website