Degraded performance - Pitching

Uptime Impact: 1 hour, 14 minutes, and 49 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We're beginning to see improvements in Pitch sending.

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Identified

We have confirmed the issue is stemming from our vendor. The issue seems to be related to rate limit errors from Google. They are working on the fix now. We'll continue to share updates as we receive them.

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Updated

Our team is actively getting in contact with our sending vendor to help us find the root cause. Thank you for your patience while we continue to investigate this issue.

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Investigating

We're experiencing performance issues with Pitch sending. Our team is investigating this issue now.

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Began at:

Affected components
  • Muck Rack Features
    • Pitching