Degraded Performance - Media Lists

Uptime Impact: 6 hours, 32 minutes, and 14 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering

We've implemented another solution and are waiting for things to recover.

Avatar for
Identified

We're continuing to investigate a permanent solution.

Avatar for
Investigating

We are moving this issue back to Investigating as Media Lists are still delayed. Our top priority is to get this resolved as soon as possible. Thank you for your patience.

Avatar for
Recovering

We've fixed the core issue, and are waiting for things to recover.

Avatar for
Identified

We are continuing to see performance issues with Media Lists and are investigating additional solutions now.

Avatar for
Recovering

We've fixed the core issue and are waiting for things to recover.

Avatar for
Updated

We're continuing efforts on implementing a fix and will share an update when one is implemented. Thank you for your patience.

Avatar for
Identified

We believe we have identified the root cause and are working on a fix now.

Avatar for
Investigating

We're experiencing a delay in adding contacts to Media Lists. Our team is aware of the issue and investigating the root cause.

Avatar for
Began at:

Affected components
  • Muck Rack Features
    • Other Features