Customer Support Outage - Intercom Incident

Uptime Impact: 1 hour and 41 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Intercom has fixed the issue and chat/help center are working as expected. We will closely monitor the fix on our end.

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Identified

Our Support tool, Intercom, is currently experiencing an incident and is unavailable. The Customer Support team will respond to every inbound chat once Intercom fixes the issue. Please note this will also impact viewing our Help Center.

We are closely monitoring this incident on our end. Thank you for your patience.

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Began at:

Affected components
  • Muck Rack Features
    • Other Features